Reference

Terms and Conditions for Your sga550 Account

Before you open an account or make your first deposit via DANA, OVO, or GoPay, these terms set out exactly what you agree to when you use sga550 — and what we commit to in return.

DANA, OVO, GoPay deposits coveredAccount eligibility by regionIndonesia access where local law permitsTerms updated when changes occurContact us for any clause questions
sga550 Terms and Conditions for Your sga550 Account
HOW WE APPLY THIS

How sga550 Handles Your Account Under These Terms

Our commitment to these terms goes beyond publishing a document. Each area below describes how we actively apply the rules that protect your account, your wallet transactions, and your personal data across every session.

Account Data Handling

Your registration details are held for the period required to operate your account and meet applicable legal obligations. You can request a summary of the data we hold by contacting support through your account dashboard.

Wallet Transaction Records

Every DANA, OVO, and GoPay transaction is logged against your account. If you dispute a deposit or withdrawal record, raise it via live chat with your transaction reference number ready.

Account Security Obligations

Under these terms, you are responsible for keeping your login credentials private. If you suspect unauthorised access, contact support immediately — we can lock the account while the issue is investigated.

Requesting Term Clarifications

If you want a specific clause explained or believe an error has been made in applying these terms to your account, submit a written request via email so we can respond with a clear, documented answer.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause is unclear or you want to raise a concern about how these terms apply to your account, we have three direct channels open to you. Each path connects you to the same support team — pick the one that fits your situation.

Team online

Live Chat

Open the chat widget inside your account dashboard. Our support team can clarify specific clauses, confirm your account status, or walk through a deposit condition affecting your DANA or OVO wallet.

Email Support

Send a detailed query to our support address found in your account settings. Useful for written records — attach your account ID and the clause number you are asking about.

Help Centre

Browse the Help Centre from your account menu. Indexed by topic, it covers account ownership rules, GoPay linking steps, and how terms apply to specific payment conditions.

Questions About These Terms and Conditions

Below are the questions we hear most often about how these terms work in practice — covering your account rights, payment conditions, and how to act if something is unclear.

Yes. All payment methods accepted on sga550 — including DANA, OVO, and GoPay — are covered under the same deposit and withdrawal conditions set out in these terms. No method is exempt.

We publish the updated version on this page and may notify you via your registered contact. Continuing to use the account after the update appears means you accept the revised terms.

No. Under our account ownership clause, the wallet used for deposits must belong to the same person who registered the account. Third-party payment sources are not permitted and may result in account review.

Contact support through live chat or the email address in your account settings. Provide your account ID and the type of data you need — our team will respond with the relevant records.

Raise it in writing via our email support channel. Include your account ID and the specific clause you are referring to. We will review and reply with a documented response to your query.

The core terms apply across the platform. However, access to specific features depends on local law and eligible regions. Where restrictions apply in Indonesia, they are noted separately in your account area.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.